Contact us

iWeb ready to serve you 24 hours a day, 7 days a week.

Not yet a customer ?

Use the form below to contact us or email us at sales@iweb.com.

Already a Customer ?

Contact us via the Customer Hub.

By using the Client Hub, you will receive a prompt answer to your questions, comments or demands, as an iWeb client.

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Call us toll-free in North America

  • Canada

    Canada : 1-888-909-iWEB (4932)

  • United States

    United States : 1-888-909-iWEB (4932)

  • Mexico

    Mexico : 001 866 339 05 51

Call us toll-free in South America

  • Argentina

    Argentina : 0800-666-2521

  • Brazil

    Brazil : 0800-891-6351

  • Colombia

    Colombia : 01-800-518-0537

  • Costa Rica

    Costa Rica : 0800-013-1024

  • Dominican Republic

    Dominican Republic : 1-888-751-8378

  • Venezuela

    Venezuela : 800-100-4673

Call us toll-free in Europe

  • Belgium

    Belgium : 0800-71736

  • Denmark

    Denmark : 80-883329

  • Finland

    Finland : 0-800-1-11003

  • France

    France : 0800 90 17 52

  • Germany

    Germany : 0800-1873047

  • Greece

    Greece : 00800-180-920-23755

  • Hungary

    Hungary : 06-800-16082

  • Ireland

    Ireland : 1-800-550008

  • Italy

    Italy : 800-839059

  • Luxembourg

    Luxembourg : 8002-4816

  • Netherlands

    Netherlands : 0800-0221842

  • Norway

    Norway : 800-16183

  • Poland

    Poland : 0-0-800-1113-778

  • Portugal

    Portugal : 8008-13931

  • Sweden

    Sweden : 020-79-7897

  • Switzerland

    Switzerland : 0800-561425

  • United Kingdom

    United Kingdom : 08-0040-49291

Call us toll-free in Asia

  • China

    China : 10-800-713-0976

  • Hong Kong

    Hong Kong : 800-963875

  • Indonesia

    Indonesia : 001-803-015-202-3759

  • India

    India : 000-800-100-3276

  • Israel

    Israel : 1-809-423852

  • Japan

    Japan : 00531-131219

  • Korea (South)

    Korea (South) : 00-308-13-1430

  • Thailand

    Thailand : 001-800-13-2013905

Call us toll-free in Oceania

  • Australia

    Australia : 1-800-358970

  • New Zealand

    New Zealand : 0800-446435

Offices and Data Centers

iWEB-CO [ Locate ]
Headquarter and Colocation Operations Center

20 Place du commerce
Nuns' Island, Montreal (Quebec) Canada
H3E 1Z6

iWEB-HD [ Locate ]
Provisionning Center & Datacenter

3185 Hochelaga
Montreal (Quebec) Canada
H1W 1G4

iWEB-CL [ Locate ]
Network Operations and Datacenter

5945 Couture
Montreal (Quebec) Canada
H1P 1A8

iWEB-MS [ Locate ]
Presence in the United States

1850 M Street, NW, Suite 280
Washington DC, USA
20036

Complementary information

The best way to get in touch with us is by email or, if you are an active customer, by creating a request for technical assistance in the Customer Hub. You can also get in touch with us by phone by calling one of our worldwide toll-free numbers, our international number or even via our ''live chat''.

The iWeb headquarter, including sales, billing and customer services offices and the iWeb-CO data center are located Nuns' Island, 5 minutes south of downtown Montreal. The iWeb-HD data center is located on Hochelaga street, 5 minutes east of downtown Montreal. Finally, the iWeb-CL data center is located in St-Leonard, 15 minutes from downtown Montreal.

Business Hours :
General information 24 hours a day, 7 days a week
Technical assistance 24 hours a day, 7 days a week
Sales Service Monday-Friday 7am-7pm (Eastern Time)
Billing and Finance Monday-Friday 8am-6pm (Eastern Time)
Servers Deliveries Monday-Friday 7am-11pm (Eastern Time)
Additional Contact Information:
General information contact@iweb.com
Technical assistance Via the hub
NOC / SysAdmin Via the hub
Billing and Finance Via the hub
Sales Service Via the hub
Abuse and Complaints abuse@noc.privatedns.com
Phone Number +1 514-286-4242
Fax +1 514-286-1292