Please choose the most convenient of our three support options.

Our Knowledge Base includes step-by-step guides for common server and account administration questions, and we're available 24/7 to address any specific issues.

Find answers and user guides in the new iWeb Knowledge Base

The new iWeb Knowledge Base has step-by-step guides for troubleshooting and server management. It's based on our customers' most common questions and the most popular server commands and controls.

If you have a "how to" question, you may find using our step-by-step screenshots quicker and easier than contacting us in person.

Visit Knowledge Base ›

Contact us or view open tickets in the Control Center

If you would prefer us to address your specific problem, you can open a ticket in the Control Center and then track the ticket's progress online.

To open a new ticket or check the status of an open ticket, log in and navigate to the Support Center.

Contact us by telephone or live chat

If you would rather speak to someone straight away, contact us any time of day or night on the phone number below. iWeb provides support around the clock in English, French and Spanish.

Alternatively, chat live with an iWeb representative right here in iWeb.com.

View toll free numbers ›

Knowledge Base

The easiest way to learn.

The new iWeb Knowledge Base has step-by-step guides for troubleshooting and server management. It's based on our customers' most common questions and the most popular server commands and controls.

If you have a "how to" question, you may find using our step-by-step screenshots quicker and easier than contacting us in person.

Visit Knowledge Base ›