iWeb ready to serve you 24 hours a day, 7 days a week.
Not yet a customer ?
Already a Customer ?
Contact us via the Customer Hub.
By using the Client Hub, you will receive a prompt answer to your questions, comments or demands, as an iWeb client.
Call us toll-free in North America
Canada : 1-888-909-iWEB (4932)
United States : 1-888-909-iWEB (4932)
Mexico : 001 866 339 05 51
Call us toll-free in South America
Argentina : 0800-666-2521
Brazil : 0800-891-6351
Colombia : 01-800-518-0537
Costa Rica : 0800-013-1024
Dominican Republic : 1-888-751-8378
Venezuela : 800-100-4673
Call us toll-free in Europe
Belgium : 0800-71736
Denmark : 80-883329
Finland : 0-800-1-11003
France : 0800 90 17 52
Germany : 0800-1873047
Greece : 00800-180-920-23755
Hungary : 06-800-16082
Ireland : 1-800-550008
Italy : 800-839059
Luxembourg : 8002-4816
Netherlands : 0800-0221842
Norway : 800-16183
Poland : 0-0-800-1113-778
Portugal : 8008-13931
Sweden : 020-79-7897
Switzerland : 0800-561425
United Kingdom : 08-0040-49291
Call us toll-free in Asia
China : 10-800-713-0976
Hong Kong : 800-963875
Indonesia : 001-803-015-202-3759
India : 000-800-100-3276
Israel : 1-809-423852
Japan : 00531-131219
Korea (South) : 00-308-13-1430
Thailand : 001-800-13-2013905
Call us toll-free in Oceania
Australia : 1-800-358970
New Zealand : 0800-446435
Offices and Data Centers
iWEB-CO [ Locate ]
Headquarter and Colocation Operations Center
20 Place du commerce
Nuns' Island, Montreal (Quebec) Canada
H3E 1Z6
iWEB-HD [ Locate ]
Provisionning Center & Data center
3185 Hochelaga
Montreal (Quebec) Canada
H1W 1G4
iWEB-CL [ Locate ]
Network Operations and Data center
5945 Couture
Montreal (Quebec) Canada
H1P 1A8
iWEB-NE [ Locate ]
Network Operations and Data center
7207, boulevard Newman
LaSalle, Montreal (Quebec) Canada
H8N 2K3
iWEB-MS [ Locate ]
Presence in the United States
1850 M Street, NW, Suite 280
Washington DC, USA
20036
Complementary information
The best way to get in touch with us is by email or, if you are an active customer, by creating a request for technical assistance in the Customer Hub. You can also get in touch with us by phone by calling one of our worldwide toll-free numbers, our international number or even via our ''live chat''.
The iWeb headquarter, including sales, billing and customer services offices and the iWeb-CO data center are located Nuns' Island, 5 minutes south of downtown Montreal. The iWeb-HD data center is located on Hochelaga street, 5 minutes east of downtown Montreal. Finally, the iWeb-CL data center is located in St-Leonard, 15 minutes from downtown Montreal.
| General information | 24 hours a day, 7 days a week |
|---|---|
| Technical assistance | 24 hours a day, 7 days a week |
| Sales Service | Monday-Friday 7am-7pm (Eastern Time) |
| Billing and Finance | Monday-Friday 8am-6pm (Eastern Time) |
| Servers Deliveries | Monday-Friday 7am-11pm (Eastern Time) |
| General information | contact@iweb.com |
|---|---|
| Technical assistance | Via the hub |
| NOC / SysAdmin | Via the hub |
| Billing and Finance | Via the hub |
| Sales Service | Via the hub |
| Abuse and Complaints | abuse@iweb.com |
| Phone Number | +1 514-286-4242 |
| Fax | +1 514-286-1292 |