| Colocation | Full Rack | Unmetered Rack | Neutral Rack | |
|---|---|---|---|---|
24/7 Unescorted Access |  Private rack customers can gain access to the hosting facilities 24/7 using a special access card and fingerprint authentication. Among other things, unescorted facility access lets private rack customers fix or replace defective hardware. |  | | |
On-site work space with Wifi Internet | | | | |
| General Features | Full Rack | Unmetered Rack | Neutral Rack | |
Remote reboot port & control panel | Reboot your servers easily through the control panel |  | | |
Bandwidth usage graphs with email notifications | Obtain complete bandwidth usage graphs, and receive warnings via email when approaching the limit. | | | |
Ip Addresses | Obtain the needed IP addresses upon request, if justified. | Unlimited | Unlimited | Unlimited |
Technical support available 24/7 by email and phone | | | | |
Customer hub access for account management | Manage all aspects of your account in one place: accounting, requests, remote reboot, OS reinstallation, and so on. | | | |
10Mbps uplink port | It is the maximum data that can be transferred at the same time from your server. The faster the uplink your server has the more users that can simultaneously connect to your server at higher speeds. | | | |
Free upgrade to 100Mbps port when needed | When your bandwidth usage graph approaches the 10Mbps, iWeb offers you the upgrade to 100Mbps free of charge, as long as the situation will require it. | | | |
On-demand upgrade to 100Mbps port | You can ask for an upgrade to a 100Mbps port for a small extra of $10/month. | | | |
Monthly high quality network traffic | 500GB | Dedicated unmetered port | | |
Easy complaint escalation | Send your requests or your complaints easily via the Client Hub. | | | |
Free 1-day on demand KVM over IP access | The request must be made before 9 pm, the previous day, and for Mondays, before 6 pm, the previous Friday. | | | |
Emergency KVM over IP access | For a connection within 2 hours. | | | |
| Server management | Full Rack | Unmetered Rack | Neutral Rack | |
  10 GB Hosted Server Backup | For customers looking for data server protection, iWeb offers hosted data protection plans starting at 10GB, with data backup mechanisms managed through a R1Soft user interface. | | | |
20 GB Hosted Server Backup | | | | |
30 GB Hosted Server Backup | | | | |
50 GB Hosted Server Backup | | | | |
80 GB Hosted Server Backup | | | | |
120 GB Hosted Server Backup | | | | |
200 GB Hosted Server Backup | | | | |
300 GB Hosted Server Backup | | | | |
400 GB Hosted Server Backup | | | | |
500 GB Hosted Server Backup | | | | |
Free 15 minutes monthly Managed Hosting Services | Our technicians can help you out with your software configuration for 15 minutes every month. | | | |
Free Spamshield filters for one domain | Powered by Barracuda Filters, winner of numerous awards in the industry, SpamShield will eliminate 98 % of the SPAM. | | | |
| Guarantees | Full Rack | Unmetered Rack | Neutral Rack | |
Risk free with our 30 days money back guarantee | | | | |
100% network and power uptime guarantee | | | | |
Lowest price guarantee | | | | |
