Choose from three support options.

Our friendly help teams are available around the clock.

1. Find help in the Knowledge Base

Our Knowledge Base includes step-by-step guides for common account and server administration questions.

Browse the Knowledge Base

2. Open or review a support ticket

If you would like us to address a specific problem, you can open and track support tickets in the Control Center.


3. Talk to us by Live Chat or telephone

We provide support in English, French and Spanish.

Start a Live Chat

Real-time system status

Experiencing technical issues? Check the system status :

Other ways to stay in touch

System Administration

  • Software installation/configuration
  • Software and OS updates/patches
  • Server migration services
  • Firewall and SSL configuration
  • Web/database server configuration
  • Server debugging and analysis

System administration and server management is available at US$75/mo or as part of a management plan.

We’re here to help.