Choose from three support options.

Our friendly help teams are available around the clock.

1. Find help in the Knowledge Base

Our Knowledge Base includes step-by-step guides for common account and server administration questions.

Browse the Knowledge Base

2. Open or review a support ticket

If you would like us to address a specific problem, you can open and track support tickets in the Control Center.

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3. Talk to us by Live Chat or telephone

We’re available around the clock in English, French and Spanish.

Start a Live Chat

Real-time system status

Experiencing technical issues? Check the system status :

Other ways to stay in touch

System Administration

  • Software installation/configuration
  • Software and OS updates/patches
  • Server migration services
  • Firewall and SSL configuration
  • Web/database server configuration
  • Server debugging and analysis

System administration and server management is available at US$75/mo or as part of a management plan.

We’re here 24 / 7.